merryph link Privacy Policy

When you register for an account on merryph link, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment method details. We also collect information generated by your use of the platform, such as your login history, betting activity, game session data, transaction records, and device information including IP address and browser type. If you contact our support team, we retain records of that correspondence to help us resolve issues and improve our service. We may also collect information from identity verification processes required under Philippine regulations, such as a copy of a government-issued ID, to confirm your eligibility to use the platform. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for account verification and responsible gaming compliance.

The personal information we collect is used primarily to operate and maintain your merryph link account, process deposits and withdrawals in Philippine pesos, and deliver the sports betting, live casino, and fish game arcade experiences you signed up for. We also use your data to verify your identity, detect and prevent fraud, comply with our obligations under Philippine law, and enforce our Terms and Conditions. Account activity data helps us personalise your experience — for example, surfacing game categories you enjoy or notifying you of promotions relevant to your preferences — but we do not use automated profiling to make decisions that significantly affect your rights. We use contact details to send you transactional communications such as deposit confirmations, withdrawal updates, and security alerts; you may also receive promotional messages if you have opted in, and you can withdraw that consent at any time. Aggregated, anonymised usage data may be used internally to improve platform performance, identify popular features, and guide product development decisions.

merryph link does not sell your personal data to third-party marketers or advertising networks under any circumstances. We share your information only with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — and all such parties are bound by strict confidentiality agreements that prohibit them from using your data for any purpose beyond the specific service they provide. We may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law, or when we believe disclosure is necessary to protect the rights, safety, or property of merryph link, our players, or the public. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not share your data with other online gaming platforms or third-party gambling operators.

Our platform uses cookies and similar technologies to keep you logged in between sessions, remember your preferences, and ensure the platform functions correctly on your device. We also use analytics cookies to understand how players navigate the site — which pages are visited most, where users drop off, and how long sessions typically last — so we can make informed improvements to the experience. You can manage your cookie preferences through your browser settings at any time; however, disabling certain essential cookies may affect the functionality of your account and some platform features may not work as expected. We do not use third-party advertising cookies or cross-site tracking technologies that follow you across other websites. Any analytics data collected via cookies is aggregated and anonymised before being used for internal reporting purposes.

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction — including encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view sensitive account data. Your account is protected by password authentication, and we strongly encourage you to use a unique, strong password and to enable any additional security features available in your account settings. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our internal compliance obligations. If you request deletion of your account and personal data, we will process that request in accordance with applicable regulations, noting that certain records may need to be retained for a defined period for legal or audit purposes. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.

Under the Philippine Data Privacy Act and applicable regulations, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your data subject to our legal retention obligations. You also have the right to object to certain types of processing, to withdraw consent for marketing communications at any time, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. To exercise any of these rights, please contact our support team in writing and we will respond within a reasonable timeframe. We will never penalise you for exercising your data rights, and withdrawing marketing consent will not affect your ability to use the platform or access your account. We are committed to handling all data rights requests with care, transparency, and respect for your privacy as a Filipino player.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via their registered email address or through an in-platform notification. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the merryph link platform after any updates have been published constitutes your acceptance of the revised policy. If you have questions about any aspect of this Privacy Policy, please visit our FAQ page or reach out to our support team directly — we are always happy to help Filipino players understand their data rights.